Manager of ADNRJ, Roubaix (Nord, France)
“My company of three employees operates in the commercial market, mainly in electricity. I buy most of the required equipment from Rexel.
At the beginning of the year, we were working on a major shopping mall project as a subcontractor for a major public works group. After its sudden shutdown due to the lockdown, we quickly switched to directly managed projects to maintain our business volume.
During this period, we continued to get supply at the Rexel branch in Roubaix without difficulty. In this human-sized branch, we know the staff well and they remained very available. Our share of online orders increased during the lockdown, but our relationship with our sales contact continued, providing essential service continuity for us during the crisis. Indeed, being able to reliably procure supplies to execute our construction sites was a necessity. Although the commercial sector sites are still having difficulty restarting, we are still very much in demand by the major construction companies, which are increasingly resorting to subcontracting.
For me, Rexel has many strengths, but those that explain the long-lasting nature of our relationship are the closeness we maintain with our contacts within the branch, the presence of the brand throughout the country since we carry out projects all over France and, above all, the size and availability of the stocks.”